Book appointments with local businesses, or take bookings for your own business.
Book appointments with local businesses, or take bookings for your own business.
What this is
Bookings lets you reserve a time with a business — a nail artist, hairdresser, doctor, personal trainer, or a table at a restaurant. If you run a business, it lets customers book you online and pay a deposit, so your calendar fills itself.
Booking an appointment (customers)
- Open Bookings and find a business (search or browse by type; nearby ones show first).
- Tap a business, then tap Book next to the service you want.
- Choose a staff member (or "Any available"), then a date and an available time.
- Confirm your details. If there's a price or deposit, you pay securely by card, Apple Pay or Google Pay.
- You'll get a confirmation and a reminder before your appointment.
Restaurants work a little differently — you pick a party size, seating preference and occasion, add any special requests, and reserve. No payment needed.
Managing your bookings
- My bookings shows your upcoming and past appointments.
- You can cancel (check the business's cancellation window).
- After your appointment, you'll be asked to leave a review.
Taking bookings (businesses)
Set up
- Go to Bookings → List my business and complete the 6 steps:
- Business type, name and description.
- Location (or mark it online only).
- Your services — name, how long each takes, price, and any deposit.
- Your team (optional).
- Your opening days and hours.
- Settings — how far ahead people can book and your cancellation policy.
- Tap Publish business. You're now bookable.
Run your day
- Booking dashboard shows your upcoming schedule grouped by day, plus total bookings and revenue.
- Customers can only book free times — Arc automatically hides slots that are already taken, with a buffer between appointments.
- Cancel a booking if you need to; the customer is notified.
- Withdraw your earnings from Earnings.
Common questions
Do I have to pay when I book? Only if the business asks for a price or deposit. Restaurants and free services don't take payment.
How do reminders work? You get a reminder the day before and an hour before. Businesses see everything on their dashboard.
Can two people book the same time? No — once a slot is taken it disappears for everyone else (restaurants allow multiple tables up to capacity).
How do I cancel? Open My bookings and tap Cancel. Check the cancellation policy for any deposit rules.
Troubleshooting
- No times showing — the business may be closed that day, or fully booked. Try another date or staff member.
- "That time was just taken" — someone booked it a moment before you. Pick another slot.
- My business isn't listed — make sure you tapped Publish and added at least one service.
- I didn't get a reminder — check your notifications are turned on in Settings.
Related help
Last updated: 23 July 2026