Help❤️ Fundraising

Fundraising on Arc

Raise money for the things that matter, and support causes you care about.

Raise money for the things that matter, and support causes you care about.

What this is

Fundraising on Arc lets you collect donations for a cause — a medical bill, a community project, a memorial, a charity, anything. You can also donate to campaigns other people have started. If you're a UK taxpayer, Gift Aid adds 25% to your donation at no extra cost to you.

How to start a fundraiser

  1. Open Fundraise from the menu and tap Start a fundraiser.
  2. Give it a title, choose a category, and write your story — explain what you're raising money for and why.
  3. Set your goal (the amount you're hoping to reach).
  4. Add a cover photo and an optional end date. Tick the box if it's for a registered charity.
  5. Tap Launch campaign. It goes live straight away and you get a link to share.

You must be 18 or over to start a fundraiser.

How to donate

  1. Open a campaign and tap Donate now.
  2. Pick an amount (or type your own).
  3. If you're a UK taxpayer, tick Add Gift Aid — this adds 25% for free. You'll see the short declaration you're agreeing to.
  4. Leave a message of support if you like, or tick Donate anonymously to hide your name.
  5. Tap Donate and pay securely. You can pay by card, Apple Pay or Google Pay.

Using it day to day

  • Supporters wall: everyone who donates appears on the campaign, with their message and amount (anonymous donors show as "Anonymous supporter").
  • Updates: organisers can post updates ("We reached halfway!"). Everyone who donated gets a notification.
  • Track your money: organisers see total raised, number of supporters, and the Gift Aid you can reclaim, in Manage campaign. Withdraw your funds from Earnings.
  • Your history: My donations & campaigns shows everything you've given and everything you've raised.

Common questions

What is Gift Aid? If you're a UK taxpayer, the government adds 25% to your donation. It costs you nothing extra — just tick the box and confirm you're a UK taxpayer.

Can I reclaim the Gift Aid? Only registered charities can claim Gift Aid from HMRC. Arc records the amount for you; the actual claim is made by the charity.

Can I give without showing my name? Yes — tick Donate anonymously and you'll appear as "Anonymous supporter".

When do I get the money I raised? Donations are added to your Earnings as they come in. Withdraw anytime from Earnings.

Troubleshooting

  • My donation didn't go through — no money is taken unless payment completes. Try again from the campaign page.
  • I can't start a fundraiser — you must be 18 or over.
  • The Gift Aid box is greyed out — make sure you've entered an amount first.
  • I can't see my campaign — check it's set to active in My campaigns.

Related help

Last updated: 23 July 2026

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